VIDEO PROOF REQUIREMENT POLICY

Return Parcel Video Requirement

For any return, exchange, missing item, or damage claim, customers must provide a complete parcel opening video as proof.

The video must:

· Start before opening the package

· Clearly show the shipping label and sealed parcel

· Show the complete unboxing process without cuts or pauses

· Clearly display the issue or damaged item

Claims without a proper parcel opening video will not be accepted.

HIGH TECH ELECTRONICS reserves the right to reject any return or refund request if the required video proof is not provided.

Video Proof Requirement

For any return, exchange, missing item, or damage claim, customers must provide a complete parcel opening video as proof.

The video must:

· Start before opening the package

· Clearly show the shipping label and sealed parcel

· Show the complete unboxing process without cuts or pauses

· Clearly display the issue or damaged item

Claims without a proper parcel opening video will not be accepted.

HIGH TECH ELECTRONICS reserves the right to reject any return or refund request if the required video proof is not provided.